When Will my Order be Shipped?
We have 24-72 hour processing time for all orders, regardless of the shipping method. Vape Society Supplies strives to ship order as quickly as possible.
We process orders from 9:00AM – 5:00PM (PST) on weekdays and 9:00AM – 12:00PM on Saturdays. We do not process orders on Sunday and major U.S. Holidays.
Our shipping cut off time is 4:30PM (PST). Please keep in mind, if you receive a tracking number after our cutoff time, your order was prepared but may not have left our facility.
**Please Note** Orders made on Friday after the 4:30PM cutoff time or on Saturday are not guaranteed to ship on Saturday. We will ensure to ship the order after the processing time. The checkout process on our website features built-in shipping options in real-time and true to cost. You will receive an email confirmation immediately after placing your order. Please contact us for customized ordering or with any questions.
Where Do We Ship To?
Vape Society Supplies is proud to ship to all 50 states in the U.S. and APO/FPO addresses. International Shipping for Wholesalers ONLY! We also ship to the following nations:
Africa: Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Comoros, Congo, Congo The Democratic Republic of The, Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Kenya, Lesotho, Liberia, Libyan Arab Jamahiriya, Madagascar, Malawi, Mali, Mauritania, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Republic of Cameroon, Rwanda, Saint Helena, Sao Tome And Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, Sudan, Svalbard And Jan Mayen, Swaziland, Tanzania, United Republic Of, Togo, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe
Asia: Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, India, Iran, Iraq, Islamic Republic Of, Israel, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Lao People’s Democratic Republic, South Korea, Syria, Tajikistan, Uzbekistan, Vietnam, Yemen
Australia: Austrailian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia
Central America: Anguilla, Antigua And Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Cayman Islands, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicargua, Panama, Saint Barthélemy, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saint Pierre And Miquelon, Sint Maarten, St. Vincent, Trinidad and Tobago, Turks and Caicos Islands, United States Minor Outlying Islands, Virgin Islands British
Europe: Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Holy See (Vatican City State), Hungary, Iceland, Ireland, Isle Of Man, Jersey, Kosovo, Lativa, Liechtenstein, Lithuania, Luxembourg, Macedonia Republic Of, Malta, Moldova Republic Of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Reunion, Romania, San Marino, Serbia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom
French Southern Territories: Heard Island And McDonald Islands, South Georgia, The South Sandwich Islands
Mexico: Aguascalientes, Baja California, Baja California Sur, Campeche, Chiapas, Chihuahua, Coahuila, Colima, Distrito Federal, Durango, Guanajuato, Guerrero, Hidalgo, Jalisco, México, Querétaro, Quintana Roo, San Luis Potosí, Sinaloa, Sonora, Tabasco, Tamaulipas, Tlaxcala, Veracruz, Yucatán, Zacatecas
Oceania: Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, New Zealand, Niue, Norfolk Island, Papua New Guinea, Pitcairn, Samoa, Solomon Islands, Timor Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis And Futuna
South America: Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Falkland Islands (Malvinas), French Guiana, Guyana, Netherlands Antilles, Paraguay, Peru, Suriname, Urugay, Venezuela
**Vape Society Supplies doesn’t provide return labels for any international orders**
**Duties, taxes and other custom fees may be assessed based on contents of your shipment**
Estimated Transit Times
APO/FPO: Orders shipped to military addresses, the shipment can 14 -21 business days in transit.
**Please Note** USPS Priority Mail Express: Order MUST be made before 12:00PM, Monday – Friday or the order will shipped the next day.
While USPS does not provide complete tracking information for orders shipped with First Class Mail, Vape Society Supplies purchases a delivery confirmation number, at our own expense; to confirm successful delivery of your shipment. Larger orders are shipped with FedEx, which offers a sophisticated tracking system. As soon as your order is packed, Vape Society Supplies sends tracking information to the email address provided.
We do not guarantee transit times and shipping fees are nonrefundable through us; however, the shipping methods listed below are guaranteed directly through the shipping carrier with certain exceptions. These exceptions are usually weather delays and failed delivery attempts. For more information, please contact the carrier directly. If you feel your shipment was late due to a service failure, a claim can be filed by contacting the shipping carrier.
UPS®: All shipping methods guaranteed*
Call 1-800-742-5877 to file a claim
USPS: Only Priority Mail Express is guaranteed*
USPS® Customer Service
Call 1-800-ASK-USPS® (1-800-275-8777) to file a claim
Hours of Operation
Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ET
How Long Will It Take for Your Package to Arrive?
Vape Society Supplies features rapid order processing with same day shipping for orders placed Monday – Friday before 5:00 pm (PST) if we have the item(s) in stock. If you wish to obtain a guaranteed delivery date, please choose an upgraded shipping method.
Incomplete/Incorrect Address Submissions
Please make sure you review the billing and shipping address before placing your order. Errors in the shipping address will cause delays in transit or returned orders. Vape Society Supplies will not reship the order until it’s returned to us by the courier and customer pays the 15% restocking and shipping fee.
If you believe your package to be lost, you must file a claim with the carrier. Priority shipping options are covered up to $100.
Private & Secure
Your orders will always be shipped in plain, unmarked packaging. Our packaging is inconspicuous with no indication of the contents on the outer packaging. There is no Vape Society Supplies logo and no product indications. The return label on your package will state “Shipping Department”, along with our address.