Contact Vape Society Supply
Got a question about an order, a product or shipping? Contact us by phone or email, or stop by our store in Columbia, Missouri. We’re here Monday through Saturday.
Call us
Monday to Friday, 9 AM to 6 PM, and Saturday, 12 PM to 6 PM (Central). Our order calls also come from this number.
Visit or pick up
3100 Old 63 S #104, Columbia, MO 65201
Get directions. Store pickup is also free for orders in Columbia, and we call you when your order is ready.
Contact Us Online
Prefer to write? Send us a message below, and we’ll reply by email as soon as we can. If it’s about an order, please include your order number.
Vape Society Supply Hours
| Monday to Friday | 9 AM to 6 PM |
|---|---|
| Saturday | 12 PM to 6 PM |
| Sunday | Closed |
All times are Central. Store pickup also follows these hours.
Find Our Store
Get Answers Faster
Before you call, check these quick answers to the questions we hear most.
Track your order
We email your tracking number as soon as your order ships, so you can track your package.
Change or cancel an order
Contact us within 1 hour of placing your order if you need to change it. After that, it may already be processing.
Damaged, missing or wrong items
If anything is damaged, missing or wrong, tell us within 72 hours of delivery and send your order number with photos of the packing slip and items.
Lost or stuck packages
Let us know within 24 to 48 hours of the last tracking update, so we can start a carrier investigation.
Returns
You can return unused, unopened items within 14 days of delivery. Some items are final sale, though, so check our return policy first.
Shipping to your state
Some states and cities limit vape sales, so check your ZIP code before you order.
You can also read about shipping and handling, age verification or wholesale accounts for licensed shops.
Curious what it’s like to order from us? Read our 75,000+ verified reviews.
You must be 21 or older to buy vape products, under the federal Tobacco 21 law.