Accessibility Statement

This accessibility statement explains how Vape Society Supply works to make our website easy to use for every adult customer, including people who use a screen reader, keyboard navigation, screen magnification or other assistive technology. If anything on our site gets in your way, contact us and we’ll help.

Updated October 16, 2026

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Our Accessibility Goal

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines come from the World Wide Web Consortium (W3C). They explain how to make websites easier to use for people with disabilities, such as people who are blind or have low vision, people who are deaf or hard of hearing, and people who can’t use a mouse.

What We Do

  • Clear links: links in our page text are underlined, so you can spot them without relying on color.
  • Headings and lists: we organize pages with headings and lists, so screen reader users can jump to the section they need.
  • Image descriptions: we write text descriptions (alt text) for product photos, so screen readers can describe them.
  • Regular checks: we check our pages and fix problems as we find them.

Accessibility is ongoing work. As we add new pages and products, we keep checking them and fixing what we find.

Features From Other Companies

Some parts of our site come from other companies, such as the age check at checkout, payment options and customer reviews. We can’t always change how these work. If one of them gets in your way, contact us and we’ll find another way to help.

The Age Check at Checkout

Federal law requires us to confirm that every customer is 21 or older. If you have trouble with the age check, call or email us and we’ll walk you through it. Learn more on our age verification page.

Report a Problem

If a page or feature is hard to use, please tell us. These details help us fix it faster:

  • the page address, or the product you were looking at;
  • what happened, and what you were trying to do;
  • the browser and any assistive technology you use;
  • the best way to reach you.

We read every message and reply during our phone hours.

Need help with your order?

Call or email us. Our phone hours are Monday to Friday, 9 AM to 6 PM, and Saturday, 12 PM to 6 PM (Central).

You must be 21 or older to buy vape products, under the federal Tobacco 21 law.